Vendor Partners
One of the primary ways we assist credit unions in serving their members is by partnering with other organizations who share our commitment to providing top-notch service at reasonable prices. Listed below are some of the companies we are proud to call partners as well as a broad overview of the services they offer to credit unions.
CUNA Mutual Group
The CUNA Mutual Group is the leading provider of financial services to credit unions and their members worldwide, offering lending, protection, financial, employee and member solutions through strategic partnerships, technological innovations and multiple service channels. The mutual insurers of the CUNA Mutual Group are owned by their policyholders and operate to serve their best interests. CUNA Mutual partners with our policy owners to offer solutions designed to help credit unions and their members succeed, including:
• CU Lending Solutions—Cost-effective methods for improving credit union lending results.
• CU Financial Solutions—Creating financial strength and stability for credit unions.
• CU Employee Solutions—Helping credit unions recruit and retain the right people with benefits packages, tools and support.
• CU Protection Solutions —A partner committed to protection - providing insurance, risk management and innovative solutions.
• CU Member Solutions—Helping credit unions strengthen their member relationships while contributing to the bottom line.
CUNA Mutual Group is an endorsed vendor of the Credit Union Association of New Mexico.
• For more information, please visit http://www.cunamutual.com.
Clarke American
Clarke American provides checks and check-related services, contact center services and direct response marketing solutions to a growing portfolio of more than 4,000 financial institution partners. In addition to filling more than 50 million check orders every year, Clarke American provides 24-hour service and handles more than 17 million contacts annually. The company’s 99.98 percent printing accuracy rate is unmatched in the industry, and delivery is quick — most account holders receive their order within just a few days. The company is a recipient of the 2001 Malcolm Baldrige National Quality Award in the manufacturing category and was honored by the Quality Texas Foundation as the sole recipient of the 2001 Texas Award for Performance Excellence. Clarke American is an endorsed vendor of the Credit Union Association of New Mexico.
• For more information, please visit http://www.clarkeamerican.com.
Southwest Corporate Federal Credit Union
Southwest Corporate Federal Credit Union is the second largest corporate credit union in the U.S., serving more than 1,200 credit unions nationwide and has assets of over $9 billion. As a credit union for credit unions, SCFCU offers service solutions in six major areas: ATM/Debit Cards, Communication, Correspondent, e-Products, Funds Management and Item Processing. In a nutshell, credit unions can better manage their cash, increase earnings and simplify their operations by using Southwest Corporate’s products and services. Southwest Corporate is an endorsed vendor of the Credit Union Association of New Mexico.
• For more information, please visit http://www.swcorp.org.
John M. Floyd & Associates
John M. Floyd & Associates offers a comprehensive line of programs, support and consulting services on loan optimization, lending, new fee income, call center programs, expense control, operational effectiveness, profit planning, salary administration, and sales and service programs. The company’s Overdraft Privilege℠ service is endorsed by the Credit Union Association of New Mexico. This revolutionary program allows credit unions to boost fee income, along with customer satisfaction, without increasing service charge fees. All JMFA programs are 100% compliant with federal and state regulations, offer 100% core processor compatibility, and are fully automated and easily implemented.
• For more information, please visit http://www.jmfa.com.
CU Members Mortgage
CU Members Mortgage provides comprehensive mortgage services to more than 550 credit unions, CUSOs and leagues nationwide. The company originates more than $3 billion in FHA, VA, conventional and unique single-close construction loans annually, and is one of the largest servicers of mortgage loans in the United States, with a portfolio of $10 billion. Privately held and headquartered in Fort Worth, Texas, CU Members Mortgage has branches located throughout the country.
• For more information, please visit http://www.homeloancu.com.
Datatrac
Datatrac is the leading firm specializing in financial and interest rate research, and is a strategic alliance provider of CUNA & Affiliates. Since 1988, the company has grown rapidly, compiling the most comprehensive database in the industry with over 5 million interest rates updated annually. Today, Datatrac is the leading provider of rate intelligence information, serving up fresh information daily for over 15,000 financial institutions nationwide. Is your competitive information as accurate, complete and up-to-date as it should be? Datatrac rate intelligence services help you spend your time implementing your pricing decisions rather than second-guessing them.
• For more information, please visit http://www.datatrac.net/cuna.
EPL
EPL is at the forefront of delivering technological solutions to the credit union industry. For over 25 years, the company has offered solutions to credit unions with a focus on open architecture, power and versatility. Formed in 1977 by credit unions, who are also users and owners of the company, EPL’s focus is on one industry, credit unions. EPL has an authorized network of strategic relationships with industry leaders that enables the company to provide cost-efficient economies of scale for credit unions and above all, a great customer experience.
• For more information, please visit http://www.eplinc.com.
MVD Express
MVD Express is a privately run company, contracted by the state of New Mexico, that offers most of the same services as the State Motor Vehicle Division, for an additional fee. The company assists credit unions with providing titling services to members. Using the company’s services relieves the credit union of the liability involved in handling these transactions and provides both the credit union and the member with superior customer service.
• For more information, call the CUANM offices.
Newtek Merchant Solutions
Newtek Merchant Solutions offers an electronic payment acceptance program, targeted toward the small business owner, that is designed for credit unions to market to their members. Through this program, merchants can accept all major credit cards, debit cards, and ATM cards for payment with competitive processing rates. According to a study conducted by the Manhattan Consulting Group, merchant payment processing was identified as one of the most important financial products that small businesses use.
• For more information, visit http://strategicservices.cuna.org/csa_newtek_ms.html.
Newtek Small Business Finance
Newtek Small Business Finance enables credit unions to offer SBA loans to members through a referral relationship with them. Any credit union can benefit—from one that has no business lending ability or experience to the most sophisticated of business lenders. This program is available to credit unions free of charge and on a loan-by-loan basis. Your credit union earns a referral fee for each referred loan that Newtek funds. Newtek Small Business Finance is a non-bank SBA lender that is distinguished for utilizing the SBA loan program to its fullest extent. Newtek makes loans ranging from $25,000 to $2 million to both startup and existing small businesses.
• For more information, please visit http://strategicservices.cuna.org/csa_newtek.html.
Office Depot
Office Depot, through a special arrangement with the Credit Union Association of New Mexico, provides credit unions with preferred pricing on office supplies, furniture, and equipment. In most cases, the company provides fast next-day service. Custom billing options and superior expense management reporting are two additional features available to credit unions through this alliance.
• For more information, call the CUANM offices.
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