CEO - Great American Community CU, Grand Junction, Colorado
Great American Community Credit Union is a member-owned financial institution located in Grand Junction, Colorado. The credit union has been in existence since 1960 and has 4,594 members with over $21 Million in assets.
The credit union’s Mission is “People helping People” by providing professional, quality financial services to members in a friendly atmosphere, while maintaining the long term financial stability of the credit union.
The Position
Reporting to the Board, the President/CEO is a key leadership position responsible for planning and directing all credit union activities in accordance with credit union policies as established by the Board, as well as setting business related goals for strategic direction. He or she will also be responsible for ensuring financial stability commensurate with the best interest of the members, the employees, the credit union, and the community. This is a position with both high-level strategic work, and very hands-on tactical duties.
The CEO will be crucial in meeting or exceeding business goals and fostering a satisfying work atmosphere. Additional CEO responsibilities include leading, guiding, and coaching the staff and volunteers to provide the highest quality of member service.
KEY DUTIES
• Directs all credit union operations, including strategic planning, recommending and implementing programs, and policies and providing general administrative direction, once approved by the Board of Directors. This individual will assess the present business of the credit union and after evaluating findings will strategize on ways to solidify the business. Visionary leader who will take the credit union into the future.
• Instills in the staff a passion and understanding of the credit union movement and credit union philosophies as they relate to serving members. Develops, recommends, and implements quality financial services, education, counseling, and procedures to best serve members.
• Recruits, selects, and maintains a highly motivated, well-trained, member service-oriented staff and maintains effective employee relations. Talent in hiring and retaining quality staff members will be apparent.
• Provides staff with a working environment where open communication, personal and professional growth opportunities, compassion for staff needs, empowerment to perform job duties, fairness, dignity, and mutual respect are priorities.
• Leads by example in fostering and maintaining an open and cooperative atmosphere; provides leadership related to communication, training, general information sharing, and support of the success of all departments.
• Innovative, proactive leader who can analyze trends and develop (or engage staff in developing) ideas for all areas of the credit union – marketing, income generation, member relations, process improvement.
• Manages the development of best practices in lending activities, metrics for measuring success, and development of the skills of the sales and service teams.
• Individually and/or through senior staff, provides strategic and/or administrative direction/management in all credit union functions to include: accounting, ALM, business development, compliance, facility management, finance, human resources, investments, lending, marketing, operations, retail services, risk management, and security.
• Develops, recommends, and implements financial and lending policies/procedures to enable the credit union to meet its obligations to membership in terms of low cost loans and fair returns in dividends; supervises a budget for the credit union which is consistent with the overall strategic plan.
• Provides Board of Directors with industry trends and forecasts; works closely with others in developing and executing the strategic and business plans necessary for success, and is directly responsible for the development and execution of lending strategies, plans and supporting and developing budgets.
• Maintains an open, honest, and positive relationship with the Board by: attending Board meetings, reporting on credit union activities, and making periodic progress reports concerning strategic plan/budget status.
• Conducts new business development activities as a way to promote growth and development of the credit union; builds positive relationships with the field of membership, within the community, and with the appropriate trade associations and organizations.
• Emphasis on improving product per member penetration through sales efforts, particularly in a highly competitive market; has developed lending programs that offer higher-yield loans with minimal exposure to delinquency or default.
• Has developed or participated in developing a vision for change and growth, and built a clear plan of execution; has a track record of action that is appropriately aggressive without sacrificing responsible financial management.
• Ensures that the credit union is in compliance with the federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
• Manages security and safety for the credit union, with responsibility to analyze policies and procedures, and to alert staff of any changes.
QUALIFICATIONS
The fully qualified candidate will possess an established track record of successful management experience in a financial services or credit union setting; previous credit union experience and a four-year degree are preferred, with a minimum of five years experience in financial industry or credit union industry, with experience in supervising multiple employees at multiple levels. The individual selected will possess a commitment to and understanding of the credit union movement, and will have visionary leadership skills that can guide the credit union into the future.
The incumbent must possess solid interpersonal skills necessary to gain the trust and respect of members, volunteers, staff, peers, and external business contacts. He or she will be an effective communicator on multiple levels, written and verbal, with excellent listening skills. The candidate must be analytical, self-motivated, and possess the ability to work in high-pressure situations while maintaining a positive attitude. He or she will exhibit excellent member service skills, maintain the friendliest atmosphere possible in the credit union, and be highly visible within the membership and community.
The ability to work effectively with people in a diverse environment that encompasses regular deadlines, where change is always possible, and flexibility is essential. The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation and consensus (internally and/or externally) is an important part of the position, as are negotiation skills.
The individual hired MUST HAVE In-depth experience with Lending and Accounting with a generalist overview of the following areas: Operations, Marketing, Facilities Management, Technology and Board relations. This individual will have an in-depth understanding of/the ability to interpret regulatory and compliance matters affecting credit unions. Strong management experience in the areas of leadership, communication, team development, coaching and situation assessment skills.
COMPENSATION
The credit union will provide a competitive and attractive compensation package comprised of a base salary, bonus, and participation in a comprehensive benefits program.
To Apply email resume to:
Denise Wambsganss
HRValue Group, LLC
4905 West 60th Avenue
Arvada, CO 80003
720-479-3283
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